In this article
What is SmartFlow?
SmartFlow is Salesfinity's AI-driven dialing system that optimizes your calling strategy to maximize connection rates while minimizing dropped calls. By intelligently managing call flow and timing, SmartFlow ensures the most efficient calling experience.
How It Works
- AI analyzes calling patterns and success rates
- AI scores data quality
- Prioritizes contacts by their probability of answering calls
- Adjusts parallel calls to prevent drops
Key Benefits
- Higher Pickup Rates: AI optimizes calling patterns for better answer rates
- Reduced Drops: Intelligent call management prevents overload and drops
- Optimal Performance: Maintains ideal balance between speed and quality
- Efficient Connections: Smart pacing for maximum rep productivity
Best Practices
Optimal Configuration
- Enable SmartFlow for all campaigns
- Allow AI to adapt to your calling patterns
- Monitor performance metrics
Need Help?
Contact Salesfinity Support for:
- Configuration assistance
- Performance optimization
- Best practice guidance
- Technical support