Boss Mode: Intelligent Lead Classification and Dialing

In this article

1. Overview
3. Key Features
4. P1 (High Priority)
5. P2 (Medium Priority)
6. P3 (Do Not Call)
7. Benefits

Overview

Boss Mode is an advanced feature that enhances dialing efficiency through intelligent lead classification and phone number scoring. It helps teams focus on the most promising leads while avoiding unproductive calls.

 

Key Features

1. Intelligent Lead Classification

• Automated lead scoring and categorization
• Effortless classification of contact lists
• Precision-based dialing priorities

2. Number Validation

• Identifies and filters out low-quality numbers
• Prevents wasted time on invalid contacts
• Improves overall connect rate

3. Phone Number Scoring System

Numbers are categorized into three priority levels:

P1 (High Priority)

• Major carriers (AT&T, Verizon, T-Mobile)
• Marked with green indicators
• Highest likelihood of connection
• Most reliable for outbound calling

P2 (Medium Priority)

• Secondary carriers
• Proceed with caution
• Moderate connection rates
• Worth calling but with tempered expectations

P3 (Do Not Call)

• VOIP numbers (e.g., Twilio)
• Virtual phone services
• Not recommended for outbound calling
• High likelihood of poor connection or no answer
• Dialer skips those P3 contacts

4. Carrier Information

• Detailed carrier identification
• Phone type classification

Benefits

1. Improved Efficiency
   • Focus on high-quality leads
   • Reduce time spent on poor prospects
   • Increase connection rates
2. Better Resource Allocation
   • Target the most promising opportunities
   • Avoid wasting time on low-quality numbers
   • Optimize rep productivity