Dialer FAQ
Q1: Do calls get logged back to my CRM? A: Yes, all integrations we support are bi-directional. After completing a call
- Muza
Q1: Do calls get logged back to my CRM? A: Yes, all integrations we support are bi-directional. After completing a call
of parallel dials that suit your needs by adjusting the settings in the Call Preferences tab on the Dialer page. For
calling High likelihood of poor connection or no answer Dialer skips those P3 contacts 4. Carrier Information Detailed
specific regions US and Canadian Numbers Navigate to Dialer Preferences Click on "Manage Phone Numbers" Enter your
is in place and our AI Dialer is ready for action.
is in place and our AI Dialer is ready for action.
Configuring Contact Filters Configuring Dialer Settings Setting Up Parallel Dialing Adding Phone Numbers Enabling SmartFlow
numbers and set phone number auto-rotation to 15 in your dialer preferences. This helps avoid being flagged as potential
place and our AI Dialer is ready for action.
Setup Guide Navigate to Dialer Preferences Enable SmartRotate Set maximum dials per number (recommended: 10)